Shepherd Neame is justifiably proud of its dedicated staff, many of whom have very long service and some of whom are the fourth and fifth generations of local families working for the brewer. Of the brewery staff, 27% have 10–20 years’ service and 14% have over 20 years’ service. Shepherd Neame recognizes that they owe much of its success to them and ensure that they are appreciated, valued and respected.
The company is committed to providing equal opportunities for all employees, and every employee is treated equally and fairly. Shepherd Neame runs an active sports and social club for employees as well as a pensioners club for retired employees.
There is regular communication on company strategy and developments including staff newsletters and presentations. Feedback and ideas are encouraged, facilitated by quarterly Chief Executive lunches with staff.
All employees are encourged to develop their personal and business skills and to be aware of their responsibilities to the customer and to the law. Achievement awards are given to those who have made a special effort to improve their skills and qualifications, and organise an annual awards ceremony. We achieved a Grade 1: Outstanding rating for training provision in the 2015 annual monitoring visit by the BII.
Shepherd Neame actively endorses Government initiatives to give young jobseekers skills, work experience and apprenticeships and have worked with The Skills People in this regard.